Terms of Service

Last updated: October 18, 2025

Overview

Welcome to TP Herbs Official! The terms “we”, “us” and “our” refer to TP Herbs Official. TP Herbs Official operates this website and store, including all related information, content, features, tools, products and services (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (the “Terms”) describe your rights and responsibilities when using the Services. By visiting, interacting with or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use or access the Services.

1. Access and Account

You represent that you are at least the age of majority in your state or province of residence and, if applicable, you have consented to allow your minor dependents to use the Services. You agree to provide accurate, current and complete information when creating an account or making a purchase, and to maintain the security of your account credentials. You are responsible for all activity under your account.

2. Our Products

We endeavor to display accurate product images and descriptions; however, colors, finishes and packaging may vary due to device settings. All product descriptions, pricing and availability are subject to change without notice. We may discontinue or limit products at our discretion.

3. Orders

Placing an order is an offer to purchase. Orders are accepted once payment is processed and confirmed. We may refuse, cancel or limit any order for any reason and will attempt to notify you using the contact details provided at checkout. All purchases are subject to our Refund Policy. Products are for personal use only and not for resale or export.

4. Prices and Billing

Prices, discounts and promotions may change without notice. Unless stated otherwise, prices exclude taxes, shipping, handling, customs and import charges. You agree to provide valid payment information and authorize us to charge all amounts due (including applicable taxes and shipping). You warrant that you are authorized to use the payment method provided.

5. Shipping and Delivery

Shipping times are estimates, not guarantees. We are not liable for carrier delays, customs holds or events beyond our control. Title and risk of loss pass to you when we transfer products to the carrier.

6. Intellectual Property

The Services and all content (including trademarks, logos, text, graphics, images, audio/video and design) are owned by TP Herbs Official or its licensors and are protected by applicable laws. You may use the Services for personal, non-commercial purposes only. No content may be copied, reproduced, modified, distributed or displayed without our prior written consent. All rights not expressly granted are reserved.

7. Optional Tools

We may provide access to third-party tools “as is” and “as available” without warranties or endorsements. Your use of optional tools is at your own risk and subject to the third party’s terms.

8. Third-Party Links

The Services may contain links to third-party websites. We are not responsible for examining or evaluating the content, policies or practices of third parties and are not liable for any harm or damages related to your use of third-party sites. Review their policies before transacting.

9. Relationship with Shopify

TP Herbs Official is hosted on Shopify, which provides the e-commerce platform supporting our Services. All sales and transactions are between you and TP Herbs Official. By using our Services, you agree that Shopify is not responsible for any injury, loss or claim related to your transactions. You expressly release Shopify and its affiliates from any such liability.

10. Privacy Policy

Personal information collected through the Services is subject to our Privacy Policy and Shopify’s privacy practices. Because our store is hosted by Shopify, certain data is processed by Shopify to provide and improve its services. Please review both policies to understand how your information is handled.

11. Feedback

By submitting ideas, suggestions, reviews or other content (“Feedback”), you grant us a worldwide, perpetual, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback for any purpose. You represent that you own or control the rights to your Feedback and that it does not infringe others’ rights. We may monitor, edit or remove content we deem inappropriate or unlawful.

12. Errors, Inaccuracies and Omissions

Information on the Services may occasionally contain typographical errors, inaccuracies or omissions (e.g., descriptions, pricing, promotions, shipping charges, transit times, availability). We reserve the right to correct and update information or cancel orders if any information is inaccurate, at any time and without prior notice (including after order submission).

13. Prohibited Uses

You may not use the Services for any unlawful, fraudulent or harmful purpose; to violate laws or third-party rights; to transmit malware or spam; to scrape or collect personal information; or to interfere with the site’s security or operation. We may suspend or terminate access for violations.

14. Termination

We may suspend or terminate your access to the Services at any time without notice for violations of these Terms. You remain liable for amounts due through the date of termination. Provisions that by nature should survive termination (including Intellectual Property, Feedback, Disclaimers, Limitation of Liability, Indemnification) will survive.

15. Disclaimer of Warranties

Except as expressly stated by TP Herbs Official, the Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, durability, title or non-infringement. We do not warrant that the Services will be uninterrupted, timely, secure or error-free.

16. Limitation of Liability

To the fullest extent permitted by law, TP Herbs Official, Shopify and their respective affiliates will not be liable for any indirect, incidental, punitive, special or consequential damages (including lost profits, data or goodwill) arising out of or related to your use of the Services or products, even if advised of the possibility of such damages.

17. Indemnification

You agree to indemnify, defend and hold harmless TP Herbs Official, Shopify, and their affiliates, officers, directors, employees, agents, contractors, licensors and service providers, from any claims, losses, liabilities, damages, costs and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or misuse of the Services.

18. Severability

If any provision of these Terms is held unlawful or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force and effect.

19. Waiver; Entire Agreement

Our failure to enforce any right under these Terms is not a waiver. These Terms, together with policies posted on the site, constitute the entire agreement between you and TP Herbs Official and supersede prior agreements regarding the Services.

20. Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights or obligations at any time without notice.

21. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, USA, without regard to conflict-of-law rules. You consent to jurisdiction in Massachusetts courts for disputes arising from or relating to these Terms.

22. Headings

Headings are for convenience only and do not affect interpretation.

23. Changes to Terms

We may update these Terms periodically. The latest version will be posted on this page with the “Last updated” date. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

24. Contact Information

Contact us: tpherblife@gmail.com